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Cash Card Frequently Asked Questions
The Cash Card is a prepaid card linked to a bank account, with its own separate balance.
Bank of Palestine customers with a Current Account or Savings Account.
Apply at your nearest Bank of Palestine branch or office.
Activate your card at a branch or through the Bank-e app.
At stores, online, and at ATMs in Palestine and worldwide.
Yes. You can use it for online purchases easily and securely.
Yes, up to the available balance on the card.
Reload your card at Bank of Palestine ATMs or transfer funds from your account balance through the Bank-e app.
Yes. You can track them through the Bank-e app or at Bank of Palestine ATMs.
No. There are no purchase fees.
No. Cash withdrawals in Palestine are fee-free.
Yes. The card is equipped with advanced security features.
Immediately stop your card through the Bank-e app or by calling our call center at 1700 150 150.
For more information, you can choose one of the contact methods.
- WhatsApp: +970593666666
- Local: 1700 150 150\ #267 \ #2288
- International: +970 2 294 6420
- Working hours: Available 24/7
- Sunday - Wednesday: 08:30 - 14:30
- Thursday: 08:30 - 13:30
