Get your card
instantly.
More Value in Every Purchase
Make purchases in-store and online
locally and internationally.
Enjoy special
offers and discounts.
More Benefits
Withdraw cash from ATMs locally and internationally.
Deposit cash through Bank of Palestine ATMs.
Make fast and secure contactless payments
Track your balance and transactions through the Bank-e app.
Issue additional supplementary cards for family members.
Enjoy added protection for online purchases with 3D Secure.
Frequently Asked Questions
Select card payment, enter your card details, and confirm the transaction using the one-time password (OTP) sent to the mobile number registered with the Bank.
Transaction limits depend on the card type and the limits set by the Bank. To check or change your limits, contact the Call Center or visit a branch.
The card can be used with the three primary currencies—ILS, USD, and JOD. Transactions are processed according to the card currency and the applicable exchange rates.
Purchases are charged to the card’s primary currency. You can manage the card’s primary currency through the Bank-e app.
Make sure your card is valid and check the primary currency linked to it.
3D Secure is an additional security feature for online purchases that requires a verification code sent to your mobile phone to securely complete the transaction.
Visit any Bank of Palestine branch or office. Instant card issuance is also available at branches.
For more information, you can choose one of the contact methods.
Chat on WhatsApp
Resolve queries instantly without the wait. Send a secure message to our support experts anytime.
- WhatsApp: +970593666666
Email our team
For any assistance with our products and services, email our support team directly.
Call us directly
Need help with our products or digital services? Our support experts are here to guide you.
- Local: 1700 150 150\ #267 \ #2288
- International: +970 2 294 6420
- Working hours: Available 24/7
Meet Our Experts In Person
Visit a branch for face-to-face advisory and tailored financial solutions.
- Sunday - Wednesday: 08:30 - 14:30
- Thursday: 08:30 - 13:30