Accept digital payments
easily and flexibly by card, QR code, or Apple Pay.
Payments Made More Flexible
Reduce paper use and costs
with digital receipts for a more sustainable payment experience.
Save on costs with no traditional POS
terminal to charge or maintain.
More Benefits
Accept contactless payments via NFC and QR code.
Send receipts to customers instantly and free of charge by SMS and/or email.
Receive a daily settlement report by email showing the number and total value of the day’s transactions.
Accept payments without requiring the cardholder’s PIN for amounts up to USD 70, ILS 200, or JOD 40.
Accept payments in Israeli shekels, US dollars, and Jordanian dinars.
Accept payments in-store or upon delivery.
Activate SoftPOS on multiple smart devices for the merchant, business partners, and employees, with payments credited to one or more merchant accounts registered with Bank of Palestine.
Benefit from secure, reliable digital payment processing.
Frequently Asked Questions
- A current account or overdraft account with Bank of Palestine in Israeli shekels or US dollars.
- A mobile device running Android 11 or later and supporting NFC.
- Proof of the merchant’s connection to the business activity, such as a municipal or chamber of commerce license, professional association certificate or license, village council certificate, or other approved documentation.
- Submit a service request through a Bank of Palestine branch, PalPay, or the Bank’s website.
Yes
Israeli shekels, US dollars, and Jordanian dinars.
No.
Yes.
Yes.
Card transactions are credited to the merchant’s account within one business day. QR code transactions are credited instantly to the merchant’s PalPay wallet.
Yes. This can be arranged with PalPay by creating additional merchant sub-accounts.
Contact Customer Service at 1700 150 150.
- Open a current account with the Bank.
- Sign the SoftPOS service application form.
- Sign a merchant agreement.
- Provide proof of profession related to the business activity.
No. You must have a current account or convert your existing account to a current account.
- All commercial sectors
- Travel agencies and tourism service providers
- Hotels
- Restaurants
- Supermarkets
- Clinics
- Cafés
No.
Yes.
For more information, you can choose one of the contact methods.
Chat on WhatsApp
Resolve queries instantly without the wait. Send a secure message to our support experts anytime.
- WhatsApp: +970593666666
Email our team
For any assistance with our products and services, email our support team directly.
Call us directly
Need help with our products or digital services? Our support experts are here to guide you.
- Local: 1700 150 150\ #267 \ #2288
- International: +970 2 294 6420
- Working hours: Available 24/7
Meet Our Experts In Person
Visit a branch for face-to-face advisory and tailored financial solutions.
- Sunday - Wednesday: 08:30 - 14:30
- Thursday: 08:30 - 13:30