Enjoy airport lounge access and special offers
on travel, hotels, and car rentals.
A World of Visa Platinum Benefits
Access offers and discounts
on dining, shopping, hotels, and entertainment worldwide.
Benefit from purchase and travel protection
backed by international support and assistance services.
More Benefits
Six complimentary visits per year to more than 1,000 airport lounges through the Visa Airport Companion (VAC) app. Eligibility requires an international or online purchase of at least USD 30 within 10 days before lounge access and remains valid for 90 days.
Airport Fast Track service at 102 airports worldwide through the VAC app.
Offers and discounts at more than 200 airport restaurants through Visa Dine & Travel.
Hotel and accommodation offers and discounts through Agoda.
Special car rental offers from Avis Budget Group.
International support and medical assistance while traveling. For assistance: +971 4 253 6024.
Explore additional benefits through the Visa Airport Companion (VAC) app.
Frequently Asked Questions
Visa Platinum is a credit card that offers payment flexibility along with exclusive benefits and offers locally and internationally.
Visit your nearest Bank of Palestine branch or office.
Through the Bank-e app.
Local and international purchases, online shopping, cash withdrawals, and exclusive travel benefits.
At millions of merchants and POS terminals worldwide.
Submit a request at your nearest branch.
The card is valid for five years from the date of issuance.
The card is valid for five years from the date of issuance.
Yes. Supplementary cards are available for family members, subject to the Bank’s policy.
Yes. You can also view and print your account statement.
Yes, you can easily monitor your balance and transactions through the app.
Collateral requirements are determined in accordance with the Bank’s credit policy.
Contact your nearest branch or the Call Center.
For more information, you can choose one of the contact methods.
Chat on WhatsApp
Resolve queries instantly without the wait. Send a secure message to our support experts anytime.
- WhatsApp: +970593666666
Email our team
For any assistance with our products and services, email our support team directly.
- Click the link below, to contact us:
Call us directly
Need help with our products or digital services? Our support experts are here to guide you.
- Local: 1700 150 150\ #267 \ #2288
- International: +970 2 294 6420
- Working hours: Available 24/7
Meet Our Experts In Person
Visit a branch for face-to-face advisory and tailored financial solutions.
- Sunday - Wednesday: 08:30 - 14:30
- Thursday: 08:30 - 13:30