Your card issued instantly
at Bank of Palestine branches and offices
Everyday Banking Made Easier
Shop locally and internationally
in-store and online.
Withdraw and deposit cash
Withdraw from ATMs locally and internationally, and deposit cash through Bank of Palestine.
More Benefits
Deposit cash at Bank of Palestine ATMs.
Make fast, secure contactless payments.
Track your balance and transactions through the Bank-e app.
Issue additional cards for family members.
Enjoy added protection for online purchases with 3D Secure.
Frequently Asked Questions
Select card payment, enter your card details, and confirm the transaction using the one-time password (OTP) sent to the mobile number registered with the Bank.
Transaction limits depend on the card type and the limits set by the Bank. To check or change your limits, contact the Call Center or visit a branch.
The card can be used with the three primary currencies: ILS, USD, and JOD. Transactions are processed according to the card currency and the applicable exchange rates.
Purchases are charged to the card’s primary currency. You can manage the card’s primary currency through the Bank-e app.
Make sure your card is valid and check the primary currency linked to it.
3D Secure is an additional security feature for online purchases that requires a verification code sent to your mobile phone to securely complete the transaction.
Visit any Bank of Palestine branch or office. Instant card issuance is also available at branches.
For more information, you can choose one of the contact methods.
Chat on WhatsApp
Resolve queries instantly without the wait. Send a secure message to our support experts anytime.
- WhatsApp: +970593666666
Email our team
For any assistance with our products and services, email our support team directly.
- Click the link below, to contact us:
Call us directly
Need help with our products or digital services? Our support experts are here to guide you.
- Local: 1700 150 150\ #267 \ #2288
- International: +970 2 294 6420
- Working hours: Available 24/7
Meet Our Experts In Person
Visit a branch for face-to-face advisory and tailored financial solutions.
- Sunday - Wednesday: 08:30 - 14:30
- Thursday: 08:30 - 13:30