Top up mobile credit
or pay bills instantly
Bank, Internet Free
Use the service on basic phones and smartphones
with no internet connection required
Transfer funds between your own accounts
or to other Bank of Palestine customers
More Features
Check your account balances
View your latest account transactions
Transfer funds between your own accounts
Transfer funds to other Bank of Palestine accounts
Pay selected bills and services
Top up mobile credit
Easy to use on both basic phones and smartphones
No internet connection required, making the service particularly useful when internet access is weak or unavailable
Frequently Asked Questions
Activate the service through the settings in the Bank-e app and follow the steps displayed on screen.
Contact the Call Center at 1700 150 150, or follow the steps in the Bank-e app settings to obtain your password.
Yes. Access to the service requires a PIN, which you can request through the Bank-e app.
To give customers access to Bank of Palestine’s digital services without requiring an internet connection or a smartphone.
For more information, you can choose one of the contact methods.
Chat on WhatsApp
Resolve queries instantly without the wait. Send a secure message to our support experts anytime.
- WhatsApp: +970593666666
Email our team
For any assistance with our products and services, email our support team directly.
- Click the link below, to contact us:
Call us directly
Need help with our products or digital services? Our support experts are here to guide you.
- Local: 1700 150 150\ #267 \ #2288
- International: +970 2 294 6420
- Working hours: Available 24/7
Meet Our Experts In Person
Visit a branch for face-to-face advisory and tailored financial solutions.
- Sunday - Wednesday: 08:30 - 14:30
- Thursday: 08:30 - 13:30