Phone Banking (IVR)

Banking Is Just a Call Away

Manage your account
around the clock
Access the service simply
by making a phone call
Check your latest
account transactions

More Features

Call 1700 150 150 and select option 1 from the automated menu
Access the service 24/7
Save time and avoid the need to visit a branch
Check your account balance
Review your latest account transactions
Request a checkbook
Top up mobile credit or pay bills
Transfer funds between your own accounts or to other customers

Frequently Asked Questions

You can access the service through the Bank-e app or by visiting any Bank of Palestine branch or office.

You can:

  • Check your account balance.
  • Review your latest account transactions.
  • Request a checkbook.
  • Transfer funds between your own accounts.
  • Top up mobile credit.
  • Pay bills.

For more information, you can choose one of the contact methods.

Chat on WhatsApp
Chat on WhatsApp
Resolve queries instantly without the wait. Send a secure message to our support experts anytime.
  • WhatsApp:
    +970593666666
Email our team
Email our team
For any assistance with our products and services, email our support team directly.
  • Click the link below, to contact us:
Call us directly
Call us directly
Need help with our products or digital services? Our support experts are here to guide you.
  • Local:
    1700 150 150
    \ #267 \ #2288
  • International:
    +970 2 294 6420
  • Working hours: Available 24/7
Meet Our Experts In Person
Meet Our Experts In Person
Visit a branch for face-to-face advisory and tailored financial solutions.
  • Sunday - Wednesday: 08:30 - 14:30
  • Thursday: 08:30 - 13:30